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Help Centre

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Welcome to the Shoppyness.in Help Centre! Here you will find answers to common questions and information on how to get the most out of your shopping experience with us.

Contact Us

Customer Care

 

Frequently Asked Questions (FAQs)

1. Ordering and Payment

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Q: How do I place an order?

A: Browse our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the instructions to complete your order.

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Q: What payment methods do you accept?

A: We accept various payment methods including credit/debit cards, net banking, UPI, and Cash on Delivery (COD) 

 

Q: How can I modify or cancel my order? A: You can request modifications or cancellations before your order is shipped or within 24 hours of placing the order by contacting our customer care.

 

2. Shipping and Delivery

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Q: Is shipping free?

A: No. Shipping is chargeable at 50/- for parcels up to 500 grams within India. For parcels weighing more than 500 grams, standard shipping rates apply.

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Q: How long will my order take to arrive?

A: Orders are typically delivered within 5-7 working days after dispatch from our warehouse.

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Q: How can I track my order?

A: You will receive an email with the tracking number and courier company’s website details within 24 to 48 hours after your order is shipped.

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3. Returns and Refunds

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Q: What is your return policy?

A: We accept returns within 7 days of delivery if the product is damaged or defective. Please contact our customer care to initiate a return.

 

Q: How will I receive my refund?

A: Refunds will be processed through the original payment method within 7-10 working days after the returned product is received and inspected.

 

4. Account Management

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Q: How do I create an account?

A: Click on the "Sign Up" button on the top right corner of our homepage and fill in the required details to create an account.

 

Q: I forgot my password. What should I do?

A: Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.

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5. Product Information

 

Q: How can I find out more about a product?

A: Detailed product information is available on each product page. If you need more information, feel free to contact our customer care.

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Q: Are the products covered by a warranty?

A: Warranty details vary by product. Please check the product page for specific warranty information.

 

Additional Information

Shipping Policy

  • Read our Shipping Policy

Return and Refund Policy

  • Read our Return and Refund Policy

Terms and Conditions

  • Read our Terms and Conditions

Privacy Policy

  • Read our Privacy Policy

Thank you for shopping with Shoppyness.in! If you have any other questions, please feel free to contact us. We are here to help!

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